To ensure customer satisfaction and improve sales on a permanent basis, we guarantee acceptance of returns in these cases:
- The product that is delivered is not the ordered product.
- The product has some manufacturing defects.
We can accept returns until the 14th day of purchase providing that:
- The product remains in its original packaging, sealed and unopened.
- The product is not used.
- The product is complete and there is nothing missing from it.
- The customer MUST sent the original invoice with the returned product.
To ensure your safety, all eyes products cannot be returned in case they are not sealed.