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Return policy

To ensure customer satisfaction and improve sales on a permanent basis, we guarantee acceptance of returns in these cases:


  • The product that is delivered is not the ordered product.
  • The product has some manufacturing defects.


We can accept returns until the 14th day of purchase providing that:


  • The product remains in its original packaging, sealed and unopened.
  • The product is not used.
  • The product is complete and there is nothing missing from it.
  • The customer MUST sent the original invoice with the returned product.


To ensure your safety, all eyes products cannot be returned in case they are not sealed.